Covid-19 business status

Risk assessment

Adherence to government guidelines

Our response

The spread of the COVID-19 Coronavirus continues to dominate the news, with major implications for public health and the NHS. It is also causing economic disruption and we want to reassure you we have put in place sensible measures to ensure that BGEN Limited is well prepared and well positioned to continue to support you and handle your work.

We are focused on two key aspects: the health and welfare of both our clients and our staff, and our ability to continue to support our clients

A robust approach to risk management and operational effectiveness is integral to our business and so we are prepared for unexpected and unusual events through a comprehensive Business Continuity Plan. Our BCP plan identifies the requirements that would be needed for each area of the business to function under a wide range of scenarios and it is kept under constant review.

Operational resilience

We have invested in technology and infrastructure to ensure that the business is both robust and adaptable to be able to cope with significant and potentially disruptive events:

  • Across our office locations, we already operate an agile working policy which means that our staff have the ability to work from home and can remotely access our systems within a secure IT environment. We are also able to redirect work phone lines to employee mobile phones, so they remain contactable.
  • We operate from multiple office locations across the UK and importantly have a multi-site approach to our main functions and provision of services to clients. This gives us the flexibility to temporarily relocate activities or teams to other sites if necessary. We also have off-site recovery locations which we are able to invoke if needed.
  • In the event the Government recommends office closures, we are ready to respond in a manner which will minimise disruption and improve our ability to continue to service your work.
  • Because of our investment we are well placed to support clients whose on-site operations may be impacted by the current situation.

Employee and client safety

The health, safety and well-being of our staff and clients is of paramount importance to us. We are therefore closely monitoring and implementing official guidelines from the Government and health organisations in respect of Coronavirus.

Based on current Government advice, we have asked staff to travel for business only when essential. During this period, we can facilitate meetings by telephone, video conferencing and Skype. In the current circumstances, we believe that facilitating meetings by telephone or video conference is best practice

Assigned individuals

Whilst these control measures are active and are adhered to, each business stream has assigned individuals as a point of contact. In the first instance please contact us via our normal office numbers, with the following assigned individuals accessible if specific assistance or guidance is required:

Sales & marketing

Bob Bianchi
BobBianchi@b-gen.co.uk
07739217814

Engineering solutions

Philip Kinsella
PhilipKinsella@b-gen.co.uk
07768215423

Paul Meagh
PaulMeagh@b-gen.co.uk
07747100139

Kevin Miller
KevinMiller@b-gen.co.uk
07918608615

Derek Hunter
DerekHunter@b-gen.co.uk
07971505035

International

Vinnie Edge
VinnieEdge@b-gen.co.uk
07703826844

Nuclear

Terry Marston
TerryMarston@b-gen.co.uk
07721939866

Technology

BGEN offices

Penketh Workshop
Pat McLaughlin
07721667646
patmclaughlin@b-gen.co.uk

Penketh Office
Colin Aspinall
07884110037
colinsapinall@b-gen.co.uk

Derby
Robin Whitehead
07739217813
robinwhitehead@b-gen.co.uk

Grangemouth
Ian McWha
07501727944
ianmcwha@b-gen.co.uk

Southampton
Zoltan Kuklis
07918696015
zoltankuklis@b-gen.co.uk

Stafford
Zoltan Kuklis
07918696015
zoltankuklis@b-gen.co.uk
 

Frameworks

Severn Trent Water
Tom Woollacott
07584393359
tomwoollacott@b-gen.co.uk

Scottish Water (MCC/SI)
Tom Kelly
07912295536
tomkelly@b-gen.co.uk

Scottish Water (Telemetry)
Jim McCallum
07979244045
JimMcCallum@b-gen.co.uk

Anglian Water
Andy O’Rourke
07817739033
AndyORourke@b-gen.co.uk

Thames Water
Ian McWha
07501727944
ianmcwha@b-gen.co.uk

United Utilities
Martin Caldwell
07803507620
MartinCaldwell@b-gen.co.uk

Guernsey Water
Jonathan Green
07884442959
jonathangreen@b-gen.co.uk

Other (not listed)
Ian McWha
07501727944
ianmcwha@b-gen.co.uk